Bryan Harrison, CAE,
PMP, QAS, CSC
Specialty Equipment Market Association
Effective Processes Impact Member Experiences
Process is not a bad word. On the contrary, when process thinking is leveraged as a thoughtful and intentional management technique it can become a competitive advantage in creating an outstanding member experience. Let’s explore how process relates to delivering value to the member by defining; its importance to achieving an outcome, the interrelation between your organization’s eco-system and member experience, and how it can position your organization to stay relevant.
Bryan serves as the Director, Networks for the Specialty Equipment Market Association (SEMA), a large international automotive trade organization representing 6700+ member companies with the responsibility to strategically lead all their professional societies (chapters).
In addition to SEMA, Bryan has governance and management responsibilities as a board of director at the McKamey Animal Center, a multi-million dollar 501c(3) organization and as the chairman of American Society of Association Executive’s (ASAE) Component Relations & Volunteer Management Section Council. Additionally, he is a requested speaker, coach and author on multigenerational workforce development, association management, strategic planning, project management, young entrepreneurs and components.
Bryan has been acknowledged for his leadership with multiple industry awards including; McKamey Animal Center’s Humanitarian Award (2016), ASAE NextGen Summit Mentor (2016), Association TRENDS Young & Aspiring Association Professional Award (2015), ASAE NextGen Summit Recipient (2015), New York Society of Association Executives Outstanding Program Development (2015), the Association Forum of Chicagoland and USAE's Forty Under 40® Award (2014), PR Daily's Ragan Communications Nonprofit PR Award (2013), Dale Carnegie's Outstanding Performance Award in Communication (2013) (2 time recipient) and the Young Executives Network Service award (2013).
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